Costco Travel Reservation Agents - New Class Starting in February

Description

"Wish You Were Here!":

Costco Travel is one of the fastest growing subsidiaries of Costco Wholesale - often rated as one of the best "to work for companies" in the world. We provide leisure travel to the millions of Costco members throughout North America.

Costco Travel is seeking outstanding individuals to join our Oklahoma City Contact Center. Our Travel Reservation Agents assist Costco Members with booking their dream cruise or vacation package. Apply now and you could start your new, fun, travel industry career in a matter of weeks.

These positions fill up quickly so if you are interested, please fill out your application today.

Costco Travel offers:

• stability
• great pay
• great benefits
• career growth
• friendly and supportive work environment.

Position Summary:

Our reservation agents assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast-paced call center environment.

Job Duties/Essential Functions:

• Handles member calls in a friendly and efficient manner.
• Uses airline and in-house computer systems to make member reservations.
• Confirms reservations accurately.
• Communicates members’ needs to other support departments.
• Regular and reliable workplace attendance at your assigned location.

Experience, Skills, Education & Licenses/Certifications:

Required:

• Effective listening and communication skills.
• Excellent customer service skills.
• Typing speed minimum of 30 words per minute.
• Detail-oriented approach to work.
• Flexible to meet the schedule needs of the business (e.g., evening, weekends).

Recommended:

• Sales experience (preferably phone sales).
• Travel industry experience.
• Call center experience.
• Able to thrive in a fast-paced, growing work environment.
• Experience with Microsoft Outlook, Word, and Teams.
• High school diploma or GED.